Shipping Policy

Processing Time

• Furniture include One bar prison and wooden pillory orders are processed within 4-10 business days.
• All 3d print orders are processed within 2-5 business days.
• Orders are not shipped on weekends or holidays.
• If we experience a high volume of orders, shipments may be delayed by a few days.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated Delivery Times:

• International Shipping: 3-14 business days (varies by location)

Please note that delivery times are estimates and may be subject to carrier delays.

Shipping Confirmation & Order Tracking

• You will receive a shipping confirmation email with tracking details once your order has been shipped.
• Tracking information may take up to 24-48 hours to update.

International Shipping

• We ship worldwide!
• Customs, duties, and taxes may apply based on your country’s regulations. These charges are the responsibility of the customer.

Lost or Stolen Packages

• We are not responsible for lost or stolen packages after they have been marked as delivered.
• If your package is missing, please contact us within 48 hours to file a claim.

Damages & Issues

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with photos of the item and packaging. We will work to resolve the issue as quickly as possible.

Contact Us

For any shipping-related inquiries, reach out to our support team at info@intense-secret.com