Terms and Conditions

1. General

These Terms and Conditions apply to all orders placed through Intense Secret (“we”, “us”, “our”). By placing an order on our website, you agree to these terms.

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2. Products

All products are intended for adults (18+) only. By purchasing from our store, you confirm that you are at least 18 years old.

Product descriptions, dimensions, and images are provided as accurately as possible. Minor variations may occur due to handmade production.

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3. Pricing & Payment

All prices are listed in EUR unless otherwise stated.
We reserve the right to change prices at any time without prior notice.

Payment must be completed before an order is processed.

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4. Shipping

Orders are processed within 2–4 working days unless otherwise specified.

Shipping times vary depending on destination. We are not responsible for delays caused by customs, postal services, or force majeure.

Discreet packaging is used for all shipments.

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5. Customs & Import Duties

Customers outside the European Union may be subject to import duties, VAT, or customs fees. These charges are the buyer’s responsibility.

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6. Returns & Refunds

Due to the intimate nature of our products, returns are only accepted if:

• The item is unused

• The item is in original condition

• The return request is made within 14 days of delivery

Custom-made or personalized items are non-refundable.

Shipping costs are non-refundable.

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7. Safety & Liability

All products are intended for consensual adult use only.

Customers are responsible for safe use of purchased items. We are not liable for misuse, improper handling, or injuries resulting from incorrect use.

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8. Privacy

We respect your privacy. Personal information is handled in accordance with our Privacy Policy.

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9. Governing Law

These Terms are governed by the laws of the Netherlands.